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New Zealanders have come a long way in making the most of the Internet. But while we are making strides in some areas, the effects of digital exclusion are impacting some of our most vulnerable people and communities. This paper is focused on hearing and learning from them. We believe placing the voices of those with lived experience at the centre of the conversation will help us achieve our goals and vision of a digitally connected Aotearoa New Zealand. Out of the Maze shows that it is critical to work with communities who are affected by digital exclusion and keep their voices heard. 

Thank you for taking the time to read this report. We welcome you into our journey of helping to improve the lives of New Zealanders.

 
 

Barriers to access

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 1.  FINANCIAL  Barriers to Access

1. FINANCIAL Barriers to Access

 4.  TRUST & SAFTEY  Barriers to Access

4. TRUST & SAFTEY Barriers to Access

 2.  PHYSICAL  Barriers to Access

2. PHYSICAL Barriers to Access

 5.  SKILLS  Barriers to Access

5. SKILLS Barriers to Access

 3.  MOTIVATIONAL  Barriers to Access

3. MOTIVATIONAL Barriers to Access

 6.  CAPACITY  Barriers to Access

6. CAPACITY Barriers to Access